1. Introduction
Welcome to Bestower Services, where your privacy and trust are paramount. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website [www.bestowerservices.com] and utilize our chauffeur and taxi services. Our goal is to provide you with exceptional service while ensuring that your personal information is handled with the utmost care and integrity.
2. Information We Collect
To offer you a seamless and personalized experience, we collect various types of information, including:
- Personal Information:When you book a ride, create an account, or contact us, we collect personal details such as your name, phone number, email address, and payment information. This information is essential for processing your bookings and managing customer interactions.
- Ride Details:We collect information about your ride bookings, including pick-up and drop-off locations, dates, times, and any special requests you may have. This helps us ensure that we meet your specific transportation needs.
- Location Data: To provide accurate and timely pick-up and drop-off services, we may collect real-time location data when you use our mobile application or website. This data is used solely for the purpose of enhancing your ride experience.
- Usage Data: We collect information about how you interact with our website, including your IP address, browser type, and pages visited. This helps us understand how you use our site and allows us to improve its functionality and user experience.
3. How We Use Your Information
We utilize your information to:
- Provide and Manage Services:Process your ride bookings, manage reservations, and fulfill your transportation requests efficiently. This includes communicating with you about your bookings and providing customer support.
- Enhance User Experience:Analyze usage patterns and feedback to improve our services, website functionality, and overall user experience. This may involve personalizing our offerings based on your preferences and interactions.
- Communicate Effectively: Send you booking confirmations, updates regarding your rides, and promotional offers if you have opted in to receive them. We may also contact you regarding any issues or changes related to your service.
- Process Payments:Handle transactions securely and manage billing details. Your payment information is processed through secure payment gateways to ensure your financial data is protected.
4. How We Share Your Information
We may share your information with:
- Service Providers:Trusted third-party partners who assist us in delivering our services, such as payment processors, booking management systems, and customer support teams. These partners are obligated to handle your information securely and use it only for the intended purposes.
- Legal Obligations: : To comply with legal requirements, respond to lawful requests, or protect our rights and property. This may include cooperating with law enforcement or regulatory agencies when required.
- Business Transactions:In the event of a merger, acquisition, or any significant business transition, your information may be transferred as part of the transaction. We will ensure that any successor entities uphold the same level of privacy protection.
5. Data Security
We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. This includes using encryption, secure servers, and regular security assessments. Despite these measures, no online system is entirely secure. We strive to safeguard your information but cannot guarantee complete protection.
6. Your Rights and choices
You have the following rights concerning your personal information:
- Access and Correction:Request access to your personal information and update or correct any inaccuracies. You can do this by contacting us directly.
- Opt-Out: Choose to opt-out of receiving marketing communications by following the unsubscribe instructions provided in our emails or by contacting us.
- Data Deletion:Request the deletion of your personal information, subject to any legal or contractual obligations that may require us to retain certain data.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze site usage, and deliver relevant advertisements. You can manage your cookie preferences through your browser settings.
8.Third-Party Links
Our website may include links to third-party websites for your convenience. We do not control these sites and are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware of such information, we will take steps to delete it promptly.
10.Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
11.Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:
- Email:privacy@bestowerservices.com.
- Phone: +966 59 708 7157
- Address:Jaddah , saudi arabia
Thank you for choosing Bestower Services. We are committed to protecting your privacy and providing you with outstanding service.